Royal ISD: Investing in Our Tomorrow

Royal ISD encourages the public, parents, and employees to discuss concerns with the lowest level administrator who has the authority to address the concerns and attempt to resolve any concerns in an informal manner. In the event concerns are not resolved, a formal complaint may be filed using the process following Board Policy and outlined in the RISD District of Innovation Plan. Formal complaints (grievances) must be submitted using the appropriate district form; the process for hearing grievances will follow the RISD District of Innovation Plan and will first be heard by the lowest level administrator who can resolve the concern.

Level 1

Complaint forms must be filed:

  1. Within 15 days of the date the individual first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance; and

  2. With the lowest level administrator who has the authority to remedy the alleged problem.

Please refer to the Board Policy Manual for more information.

Form

Level 2

If the individual did not receive the relief requested at Level One, he or she may appeal the Level One decision by completing a form at Level Two. The Level Two appeal must be filed in writing, on a form provided by the District, within ten days of the date of the written Level One response.

Please refer to the Board Policy Manual for more information.

Form

Level 3

If the individual did not receive the relief requested at Level Two, he or she may appeal the decision to the Board.

The appeal to a Level Three must be submitted in writing using the district provided form.

Form

Need Assistance? Please contact our Human Resources Team:

Mary Jo Camacho
Director of Talent & Human Resources
mcamacho@royal-isd.net | 281-934-1376

Elliot Johnson
Assistant Director of Human Resources
ejohnson2@royal-isd.net