Falcon Paraprofessional Training: The Essentials of Excellent Customer Service

Our Falcon Paraprofessionals spent the morning in a training to help them as they serve our community. The session focused on five crucial element of great customer service: professional, planful, positive, patient, and persistent. These five traits are essential to today’s paraprofessionals. The session also addressed culture and climate in the school environment. #WeAreRoyal